Return Policy

Your Satisfaction is Our Priority

At Top Authentic Documents Center, we understand how important it is to have reliable, accurate, and legally registered documents. We take pride in delivering services you can trust, and we’re here to make sure you’re completely satisfied with your purchase. If anything doesn’t meet your expectations, our return and refund policy is designed to be fair, simple, and efficient.

Our Return Policy

  1. When You Can Return Items: We want you to be happy with what you receive, so if there’s an issue with the accuracy of your documents or their registration status, we’ll happily accept returns. You can return the documents within 30 days of receiving them if they don’t match the details we promised at the time of purchase.
  2. What Condition Documents Should Be In: To ensure a smooth return, the documents must be in the same condition as when you received them—undamaged and unaltered. This helps us work directly with the issuing authorities to address any registration issues or fix any inaccuracies.

Refunds Made Easy

  1. Reviewing Your Return: Once we receive your returned document, we’ll check it to make sure it meets our return criteria. We’ll then verify the details you’ve provided about any discrepancies in registration or information.
  2. Refund Process: If everything checks out, we’ll process your refund, and you’ll see the credit on your original payment method within 5-10 business days. We aim to handle this quickly to get you back on track with as little hassle as possible.
  3. Partial Refunds or Denied Returns: If the document is returned in damaged condition or with alterations that weren’t previously reported, we may offer a partial refund or decline the return. If this happens, we’ll reach out with an explanation and guide you through the next steps.

How to Start a Return

  1. Get in Touch: Reach out to our customer support team through our website to start your return. Be sure to include your order number and a detailed description of the issue. We’re here to walk you through the process and answer any questions you may have.
  2. Return Shipping: You’ll be responsible for the shipping costs to return the documents. For your peace of mind, we recommend using a trackable shipping service to ensure the document reaches us safely and in good condition.

Special Situations

If your situation is unique or falls outside of our usual return scenarios, don’t hesitate to contact us directly. We understand that our services are sensitive, and we’re here to handle exceptional cases with the utmost care and attention.

Need Help?

If you have any questions or need more information about our Return & Refund Policy, feel free to contact us through our website. Our friendly team is here to assist you and make sure you have the best possible experience with Top Authentic Documents Center.

At Top Authentic Documents Center, we truly appreciate your trust in us. We’re committed to making sure you’re satisfied with every transaction, and we’ll always address any concerns with care and professionalism.